daniel j lucas on Total Home Decor
very quick service
Amy on Total Home Decor
Easy communication and I got exactly what I wanted.
Joseph DeMartino on Total Home Decor
The part was delivered as promised. The staff was a joy to work with. I will be ordering from your company again.
Kent Montgomery on Total Home Decor
Elizabeth did a great job on my case. She quickly addressed my questions and promptly responded to my emails. I appreciated the effort and care that she put into my case. Please commend her for her work on my case.
Amanda Kilby on Total Home Decor
I've had to call twice for replacement bulbs for a light up Cookie Monster Christmas decoration that I love because it has unique bulbs. Both times I've had an excellent experience with the customer service reps who are always friendly and easy to understand. Elizabeth was very helpful, patient, and personable. My replacements were sent out quickly and with no difficulty at all and I'm a happy customer. Thanks for keeping Cookie lit!
Joseph DeMartino on Total Home Decor
I had ordered a Christmas decoration and after putting it up i noticed a part was broken. I called and was able to get a new part ordered with no problem at all. Each person i spoke to was friendly and a pleasure to deal with. Because of this i am definitely ordering again and would recommend to others to purchase from company.
Dimas Avila on Total Home Decor
I wilk always look to buy decor from Total Home Decor knowing that it is so easy to get the replacement parts I need. Elizabeth went the extra mile in every case to make sure I got exactly what I needed.
Kathy Nicodemus on Total Home Decor
She was very nice and helpful. Very pleased she was able to help me.
Thomas Ricklefs on Total Home Decor
Totally weird things happened with order. I ordered three things. Two showed up in a box that was full. One was missing pieces. Your customer service people immediately shipped the missing bolts. Then, half of the other item went out after a week. They have already shipped a replacement. Then, the third item never shipped and they immediately addressed that. All this was done via email and was prompt and easy. Not only was your representative great but your company clearly enables them to do their jobs without having to jump through hoops. Thanks!